Services
Remote support
In the face of everyday IT unforeseen events, our remote expertise is an express troubleshooting service so that you can resume your business activities as quickly as possible.
- Technical logistical problems (Outlook, Zoom, Google Meets, Google Drive etc)
- Network technical problems (Internet connectivity, server, Wi-Fi, Bluetooth etc)
- Explanations and help regarding the operation of technological tools (desktop computer/laptop, cellphone, tablet, surveillance camera systems, router, printer etc)
Equipment and installation
Whether it is to obtain computer equipment for the purpose of making a project a reality or to replace outdated or defective tools, we provide all the necessary support for your stock of computing equipment.
- TI Diagnostic (assessment of your technology equipment needs and pricing)
- Replacement of obsolete or defective tools (achat d'équipement technologique pour optimiser le rendement selon vos besoins et votre budget)
- Workstation building (purchase of computer parts and related accessories, computer tower building, authentic software installation with access keys according to your needs and budget)
- Installation of technological tools (workstation, surveillance system, router, printer etc)
Training
We help your team become familiar with the use of a vast selection of softwares or technological equipment, all of that to optimize the performance and productivity of your business.
- Software training (Outlook, Zoom, Google Meets, Google Drive, Word, Excel etc)
- Technology training (new workstations, new printer, new cellphone, new tablet, new payment system etc)
Partnership
Our IT support services are also available for your own clients. We offer a partnership that simplifies your business activities. More specifically, we assist your customers who need technological assistance in order to benefit from the services of your company. Targeted support, with respect and confidentiality.
- Technology support (a document to be scanned, an e-mail to be sent, an electronic signature to be generated etc)
- Simplified invoicing (our services are added to your customer's invoice, all on behalf of your company)
On-site support
In more complex cases or upon request, our expertise will come directly on site with the necessary equipment to meet IT needs.
- Verification and return to service of technological tools for optimal functioning (desktop computer/laptop computer, cellphone, tablet, surveillance camera systems, router etc)
- Change of location of technological tools (rearrangement of workspace, relocation of technological equipment, reorganization of wiring etc)
Cloud-based
With changing trends, our solutions are state-of-the-art and certified safe - all in an effort to simplify the management of your business. Your digital transformation is becoming simple and centralized.
- Website creation / update (content and design personalized to suit the image of your company)
- Remote server setting (to securely regroup the essential data and allow proper functioning of your company in facilitating maintenance and administration)
- Domain migration/transfer (transfer your current website to much more secure and financially economical servers)
Security posture
With the current trends and the evolution of information technology to cloud-based solutions, it’s critical to ensure that you maintain optimal levels of cybersecurity to protect your business, your networks and all your data in the face of potential external threats.
- Verification of security protocols and certifications of your networks (server, network, website etc)
- Suggestions / development of improvements (renewal of security certificates, optimisation of your network's security and correction of vulnerabilities with your server, website etc)
Questions
The IT field is complex. Our company is present exclusively for you. If you have any questions regarding information technology, our services or simply to know how we work, please contact us. We will be pleased to accompany you in the development and productivity of your company.